FREQUENTLY ASKED QUESTIONS
Yes absolutely - with your own personal customisations added.
This will be sent to you via email after you have placed your order.
Please note this is not a VAT invoice as we are not VAT registered.
At Crafted by Roe Ltd, we hope that you are delighted with your purchases; however, if you find yourself unsatisfied for any reason, we are pleased to offer an exchange or refund for any item returned within 14 days of receipt.
For more information, please see our Returns Policy.
Yes, products listed as out of stock will be restocked as soon as possible.
Occasionally, some items may be at the end of a product line, so may no longer be produced but please make contact and we can check for you.
Please keep checking our website and social media for product updates.
Orders can only be shipped within the UK currently.
You can ship your order to yourself OR you can choose to ship directly to the recipient.
If you chose to ship to the recipient, you, the customer, are solely responsible for ensuring the address and postcode is correct.
Crafted by Roe cannot be held responsible for any shipping and delivery delays if incorrect information has ben submitted.